Privacy Policy

F45 Humber Bay
36 Parklawn Rd, Etobicoke, Ontario
[email protected] | (437) 475-4993

Last updated: June 2026


1. Information We Collect

When you submit an inquiry or intake form, we may collect the following personal information:

  • Full name, email address, and phone number

  • General location / neighbourhood

  • Fitness goals, experience level, and health/injury information

  • How you heard about us

  • Your readiness to start a fitness program

  • Your consent preferences for communications


2. How We Use Your Information

We use your information to:

  • Respond to your inquiry and assess program fit

  • Contact you about membership options, scheduling, and next steps

  • Send relevant updates, promotions, and information about F45 Humber Bay

  • Comply with health and safety obligations

  • Improve our intake and onboarding process


3. Express Consent & Communications

By checking the consent boxes on our intake form, you are providing express consent under Canada's Anti-Spam Legislation (CASL) to receive:

  • SMS/text messages and emails from F45 Humber Bay

  • Phone calls from our team regarding your inquiry or membership

You may withdraw consent at any time by:

  • Replying STOP to any text message

  • Clicking Unsubscribe in any email

  • Contacting us directly at [email protected] or (437) 475-4993


4. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • Service providers who assist us in operating our CRM, email, and communication systems (bound by confidentiality)

  • Where required by law


5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.


6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Withdraw consent for communications

  • Request deletion of your data

To exercise any of these rights, contact us at [email protected].


7. Contact Us

If you have any questions about this Privacy Policy, please reach out:

F45 Humber Bay
36 Parklawn Rd, Etobicoke, Ontario
[email protected]
(437) 475-4993